Oracle is going to hiring candidates for Technical/ Customer Service Analyst through off campus. The detailed eligibility and application process of the Oracle Mega Walk-In-Drive 2026 are given below.
About Oracle:
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle Mega Walk-In-Drive 2026 Details:
Job Role: Technical/ Customer Service Analyst
Education: Any Degree
Experience: 0 to 2+ years
Job Type: Regular Employee
Location: Across India
CTC: INR 2.5-5.5 LPA
Last date: ASAP
Job Description:
- Provide first-level technical and functional support for Oracle Hospitality OPERA product suite applications and hotel interfaces.
- Troubleshoot issues related to reservations, check-in/check-out processes, billing, housekeeping, and other hotel operational workflows.
- Deliver customer support via phone, email, and remote support tools for global hospitality clients.
- Accurately document incidents, troubleshooting steps, and resolutions within Oracle case management systems.
- Escalate complex technical issues to internal Oracle teams while maintaining ownership of customer communication and follow-through.
- Support OPERA configuration, implementation assistance, and user guidance when required.
- Collaborate cross-functionally with support, engineering, and product teams to improve issue resolution and customer satisfaction.
- Stay current on OPERA product updates, releases, and hospitality technology best practices.
Qualification & Skills:
- Minimum 2 years of experience in IT support, hospitality systems support, or technical customer support.
- Hands-on experience supporting hotel Property Management Systems (PMS), preferably Oracle OPERA.
- Understanding of hotel operations including front office, reservations, housekeeping, and billing workflows.
- Bachelor’s degree in technology, hospitality management, business, or related field.
- Strong troubleshooting and problem-solving skills in customer-facing environments.
- Experience providing support through phone, email, and remote troubleshooting tools.
- Excellent English verbal and written communication skills.
- Ability to work flexible 24×7 rotational shifts, including weekends and holidays.
- Strong organizational skills with the ability to manage multiple support cases simultaneously.
Good-to-Have
- Experience supporting Oracle Hospitality products such as OXI, OWS, S&C, or Reporting & Analytics.
- Knowledge of SQL and database troubleshooting.
- Familiarity with Windows environments, Oracle databases, and VMware technologies.
- Additional language capabilities supporting international customers.
- Experience with hospitality software implementations or user training.
- Exposure to global support environments or cross-cultural customer interactions.
- ITIL or customer support process knowledge.
How To Apply For Oracle Recruitment Drive 2026?
Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.
Technical/ Customer Service Analyst: Click Here
Customer Service Analyst: Click Here
Oracle OPERA (PMS) Support: Click Here
Note: Apply the job before link Expires
Subscribe Here (Check Your Email To Activate Confirmation Link)
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