Oracle is hiring candidates for the position of Support Engineer 1. This is an excellent opportunity for professionals with 0–2 years of experience who are interested in technical support, incident management, troubleshooting, and enterprise technology operations.
The position falls under Services and Support and offers an opportunity to work with Oracle’s technology products and support processes.
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Oracle Off Campus Drive Details:
Job Role: Support Engineer 1
Job ID: 342318
Job Type: Regular Employee
Experience: 0 to 2+ years
Employment: Full-Time
Job Level: Career Level – IC1
Location: Bangalore, India.
Application Mode: Online
Job Description:
- Provide technical support and assistance for customer and business issues.
- Investigate, troubleshoot, and resolve reported technical problems.
- Monitor and manage incidents according to established support processes.
- Analyze issues and identify appropriate solutions or workarounds.
- Collaborate with internal teams and other support groups when escalation is required.
- Maintain accurate documentation of incidents, troubleshooting steps, and resolutions.
- Follow defined support procedures, service-level requirements, and quality standards.
- Communicate clearly with customers and stakeholders regarding issue status and resolution.
- Participate in knowledge-sharing and continuous improvement activities.
- Support problem-management activities and help identify recurring issues.
- Follow IT service-management practices and organizational policies.
Additional Responsibilities
- Change Management
- Input/Output Communication
- Incident Management and Response
- Information Technology Infrastructure Library (ITIL)
- SQL
- Support Process Management
How To Apply For Oracle Off Campus 2026?
Interested and eligible candidates can apply online through the official Oracle Careers portal.
Application Link: Apply now
Note: Candidates are advised to review the official job description carefully and submit their application with an updated resume.
Frequently Asked Questions
1. What is the job role at Oracle?
The position is Support Engineer 1.
2. What is the Oracle Job ID?
The Job ID is 342318.
3. How much experience is required?
The job posting indicates 0–2 years of experience.
4. What is the job category?
The position comes under Services and Support.
5. What skills are relevant for this position?
Important skills include Change Management, Incident Management and Response, ITIL, SQL, Support Process Management, and communication skills.
6. What is the employment type?
The position is listed as a Regular Employee opportunity.
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