Infosys Recruitment Drive | Freshers | Process Executive /Sr process executive /Process specialist | Pune & Bangalore
Infosys Recruitment Drive | Freshers | Process Executive | Pune, Mysore, Bangalore & Hyderabad
Infosys scheduled to hire Process Executive /Sr process executive /Process specialist for engineering graduates at Pune & Bangalore. The detailed eligibility criteria and venue details are given below.
Overview:
Infosys Off Campus Drive Details:
Job Role: Process Executive /Sr process executive /Process specialist
Job ID: 250153, 247437
Qualification: Bachelor Degree
Experience: 1 to 4 Years
Salary: Rs.4 - 6 LPA
Job Location: Pune & Bangalore
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Purpose of the Role:
Process Executive /Sr process executive /Process specialist ( as per experience)
- Provide first-level resolution to the customers
- Diagnose and troubleshoot technical issues, escalating more complex problems to higher-level support when necessary.
- Deliver exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language.
- Build rapport with customers through active listening, effective communication, and attention to detail.
- Handle customer objections and concerns efficiently, ensuring a smooth and satisfactory resolution.
- Document and track customer interactions and technical issues in the service management system.
- Stay up-to-date with product knowledge and industry trends to provide accurate information and support.
- Participate in ongoing training and upskilling programs to enhance technical and customer service skills.
- Strong analytical and problem-solving ability.
- Good verbal and written communication skills.
- Basic knowledge of MS Office (Excel, Word, Outlook).
- High attention to detail and accuracy.
- Ability to work in a fast-paced, process-driven environment.
- Proficiency in MS office application.
- Willingness to work in business aligned shifts, Night Shift also (24*7).
- Open to accept changes in work methods or systems to improve performance beyond agreed standards.
- Mortgage knowledge is the added advantage.
- Customer Service->CS-Service Desk/ Voice / XBOX/Vanguard IIG
- Aptitude Written Test Online
- Group Discussion
- Technical Interview
- HR Interview
Documents to Carry :
- Carry 2 Copies of print out your updated resume;
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
How to apply for Infosys Recruitment Program?
All interested and eligible job seekers can apply for this position online using the dedicated link below as soon as possible.
To Apply Bangalore: Click Here
To Apply Pune: Click Here
Note: Submit your application before the link expires
For Infosys Test Pattern & Syllabus: Click here
Frequently Asked Questions (FAQs)
Q1. What role is Infosys hiring for?
Process Executive /Sr process executive /Process specialist is hiring for the position through its Off Campus Recruitment 2026 drive.
Q2. Who can apply for the role?
Bachelors degree in Computer Science graduates from the 2023-2025 batch only; other degrees like B.Com, BBA, BCA, B.Sc, MBA and M.Com are not eligible for this specific role.
Q3. Is there any application fee for these roles?
No. No fee is ever charged during recruitment. Report any suspicious offer letter to the company.
Q4. Which locations are available?
Process Executive /Sr process executive /Process specialist role in Pune & Bengaluru, India.
Q5. Which batches are eligible for this off-campus drive?
Graduates from the 2024, 2025, batches are eligible to apply
Dear job seekers, we wish you all the best for your Infosys Recruitment. For more latest freshers jobs in India, you can bookmark (Ctrl+D) our website NEW JOBS UPDATES and keep visiting regularly