Genpact Recruitment | Process Associate (Non Voice) | Freshers
Genpact Recruitment For Freshers and Experienced in Hyderabad Process Associate (Non Voice). Graduates are eligible to apply for this job. More details regarding Genpact Hyderabad Job Openings is given below.
Genpact Recruitment details :
Job Position: Process Associate – Customer Service – Non Voice
Company Name: Genpact
Job Location: Hyderabad
Experience: Freshers/Experienced
Qualification: Graduation
Job Description:
- Genpact is inviting applications for the role of Process Associate, Customer Service (Non Voice).
- In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement.
- Active user of Internet and online applications.
Minimum Qualifications:
- Graduate (Any Discipline).
- Freshers are eligible.
- Fluent in English.
Preferred Qualifications:
- Previous experience in a customer service role chat/email/voice.
- Effective probing skills and analyzing / understanding skills.
- Analytical skills with customer centric approach.
- Excellent proficiency with written English and with neutral English accent.
- You should be able to work on a flexible schedule (including weekend shift).
Job Responsibilities:
- Respond to customer queries and customers concern.
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies.
- Reproduce customer issues and escalate product bugs.
- Provide excellent customer service to our customers.
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.
How to Apply for Genpact Recruitment Drive?
All interested and eligible candidates can apply for this drive online by following the link.
To Apply : Click here
Subscribe Here (Check Your Email To Activate Confirmation Link)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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