Infosys Recruitment Drive | Freshers | Service desk & Process Executive | Apply Now
Infosys scheduled to hire Service desk & Process Executive for engineering graduates at Bangalore. The detailed eligibility criteria and venue details are given below.
How to prepare for a job-winning interview - "Click Here"
Infosys Off Campus Drive Details:
Job Role : Service desk & Process Executive
Qualification : Bachelor of Engineering
Experience : 0 to 2 Years
Salary : Rs.4LPA-12 LPA
Job Location : Bangalore, Jaipur
Service desk
Responsibilities
- Analytical and Problem solving skills
- Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
- Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues
- Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently
- Display ownership and accountability
- Quickly build trust and confidence with customer
- Own and resolve customer issues efficiently, effectively and empathetically
- 12-18 months’ work experience in Service Desk/ Tech support process providing remote support for Laptops / Desktops / LAN Issues / Application support/ Small Forms etc.
- Intermediate knowledge of T/S Small Forms (iOS, Andrioid, Windows)
- Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite, of O365, Messaging, Outlook 2013-19, Skype for Business, Microsoft Teams, SharePoint and OneDrive for Business
- Experience of working within a busy ICT Service Desk environment, showing experience of systems, support, diagnostic and resolution.
- Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions
- Intermediate knowledge of Network collaborations & VPN T/S, TCP/IP, OSI, Network devices and carriers.
- Basic networking knowledge
- Customer Service->CS-Service Desk/ Voice
How to apply for Infosys Recruitment Program For Service Desk ?
Interested students can apply using the application link mentioned below. Request you to circulate the same across candidates from 2026 batch. Candidates need to apply latest by ASAP
Application Link : Click Here
- Execute transactions as per prescribed guidelines and timelines and follow all predefined procedures with the objective to meet SLA target and to ensure that the performance parameters are met and exceeded within the guidelines, policies and norms of Infosys
- Analytical and communication skills
- Proficient in generic domain knowledge i.e. the basic principles from a functional / business perspective e.g.
- Insurance
- Aptitude Written Test Online
- Group Discussion
- Technical Interview
- HR Interview
Documents to Carry :
- Carry 2 Copies of print out your updated resume;
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
How to apply for Infosys Recruitment Program?
Interested students can apply using the application link mentioned below. Request you to circulate the same across candidates from 2026 batch. Candidates need to apply latest by ASAP
Application Link : Click Here
For More Vacancies Click Here : Official Website
Subscribe Here (Check Your Email To Activate Confirmation Link).
For Infosys Test Pattern & Syllabus: Click here
Dear job seekers, we wish you all the best for your Infosys Recruitment. For more latest freshers jobs in India, you can bookmark (Ctrl+D) our website NEW JOBS UPDATES and keep visiting regularly
