Oracle Recruitment Drive | Customer Service Analyst | Freshers | Hyderabad | Last date : 31st March 2023
Oracle Company will be seeking candidates for graduate positions Off campuses. Candidates who have successful in BE/B.Tech, ME/M.Tech, MCA, Any Degree branches are eligible to apply. Here you can find the Oracle address, the date of interview, details on eligibility and interview agenda, as well as the application process information, and application procedure are provided below.
About The Company
We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data.
Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient.
Oracle Fresher Jobs 2023 Details :
Job Role : Customer Service Analyst
Job ID : 149171
Qualification : BE/BTech
Batch : 2021/2022/2023 Batch
Job Location : Hyderabad
Salary : Rs 4.5 LPA – Rs 12 LPA ( Depends on Interview )
Application Mode : Online
Last Date To Apply : 31st March 2023
Job Description For Oracle Fresher Jobs 2023 :
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
- In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs.
- You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting for our Electronic Support Services.
- As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with moderate direction from Senior Client Relations Analysts and management.
- You will also provide guidance and resolution on a wide range of technical and non-technical customer issues.
- Resolution is primarily provided in real time with follow up for more complex matters.
Skills Required For Oracle Fresher Jobs 2023 :
- Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures.
- Ideal candidate would have prior working knowledge of or the desire to quickly learn about Oracle Financials, Oracle Service, ITS, Imaging, GSR, the World Wide Web, internal knowledgebase, MSOffice tools and our Electronic Support Service Offerings.
- In addition, you will need to understand the use of operating systems, hardware environments, software, networking, Oracle products and how they all interrelate in a customer environment.
- Bachelors degree and prior related experience, an ideal candidate will have excellent communication skills, will have shown prior abilities to be an effective team player, and will demonstrate commitment to ensuring customer success.
How To Apply For Oracle Jobs 2023 ?
Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.
Click here : Apply Now
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