Cognizant Walk-In-Drive 2025 | Service Desk & System Engineer | Bangalore & Kolkata | Hybrid
Cognizant Hiring for Service Desk & System Engineer. Candidates with the qualification of Bachelors/Masters Degree are eligible to apply. Interested and eligible candidates can attend the interview. The detailed eligibility and selection process are explained below.
About Cognizant:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world.
Cognizant Walk-In-Drive 2025:
Job Role: Service Desk & System Engineer
Work Model : Hybrid
Job Number : 651717910,63301761
Job Locations: Bangalore & Kolkata
Salary: INR 4.5 - 7.5 LPA
Job Summary Service Desk:
We are seeking a Systems Engineer with 0 to 4 years of experience to join our team. The ideal candidate will have expertise in Service Desk MS Excel and Service Desk - UAM. A background in Telecom is a plus. This role requires working from the office during night shifts. Proficiency in English is essential for effective communication.
- Provide technical support and assistance to users via the service desk ensuring timely resolution of issues.
- Utilize MS Excel to analyze data and generate reports that support decision-making processes.
- Manage user access and permissions through Service Desk
- UAM ensuring compliance with company policies.
- Collaborate with team members to identify and implement process improvements that enhance service delivery.
- Monitor system performance and troubleshoot issues to maintain optimal functionality.
- Document and maintain records of technical issues and resolutions for future reference.
- Communicate effectively with users and stakeholders to understand their needs and provide appropriate solutions.
- Assist in the development and implementation of training materials for end-users.
- Participate in team meetings to discuss ongoing projects and share insights.
- Support the telecom domain by applying relevant knowledge and skills to specific tasks.
- Ensure adherence to company standards and procedures in all technical operations.
- Contribute to the companys mission by providing reliable and efficient technical support.
- Enhance customer satisfaction by delivering high-quality service and support.
- It's a Service Desk, Voice Process, L1 support role including night shift
Responsibilities for Software Engineer:
- Proficient in Manual testing of Web applications Windows and API testing.
- Experience in Automation testing - Selenium scripts with C# & Dotnet framework TestNG
- Should have experience in developing test suits test cases and Sql scripting.
- Good in understanding the requirements.
- Exposure to health care domain is an added advantage
- Exposure to Cloud platforms and understanding of Azure
- Provide support teams for any production releases.
- Should be capable of mentoring the teams
- Adhere to Organization policies and procedures.
- Participate in project and organization initiatives led by the Delivery leadership.
- Contribute new ideas and innovative approaches at work.
- Participate in customer meetings and provide project updates.
- Participate in audits as necessary.
How to Apply for Cognizant Hiring Freshers 2025?
All interested and eligible candidates can apply for this drive online by following link
For Service Desk : Click Here
For Software Engineer : Click Here
Subscribe Here (Check Your Email To Activate Confirmation Link)
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