NTT Data Recruitment Drive 2025 | Customer Support Engineer | Freshers| Apply Now
NTT Data Recruitment Drive 2025 is scheduled to hire Graduates or Equivalent for Multiple Positions. Candidates with any degree qualification can apply for the drive. The detailed eligibility and application process are mentioned below.
About NTT Data:
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.
NTT Data Recruitment Drive 2025 Details:
Job Role: Software Development Engineer
Educations: Degree or Equivalent
Job Type: Full Time
Batch: Upto 2025
Job Locations: Chennai
Career Level: 0 – 2 Years
Workplace type: Hybrid Working
Salary: Best In Industry
To thrive in this role, you need to have:
- Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP.
- Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s.
- Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s.
- Good understanding of using ITSM tools and ITSM processes.
- Strong planning skills, considering possible changes and circumstances.
- A strong work ethic, including the capacity to put in longer hours when necessary.
- Adaptability to changing environments.
- A client-focused approach, creating positive client experiences throughout their journey.
- The aptitude to communicate and work across different cultures and social groups.
- Excellent active listening skills, confirming understanding and seeking relevant information.
- A positive outlook and resilience under pressure.
- A bachelor’s degree in information technology/computing or equivalent experience.
Knowledge, Skills and Attributes:
- Ability to communicate and work across different cultures and social groups
- Ability to plan activities and projects well in advance, and takes into account possible changing circumstances
- Ability to maintain a positive outlook at work
- Ability to work well in a pressurized environment
- Ability to work hard and put in longer hours when it is necessary
- Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting
- Ability to adapt to changing circumstances
- Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey
Required Experience:
- Entry-level experience with troubleshooting and providing the support required in security / network/ data centre/ systems/ storage administration and monitoring Services within a medium to large ICT organisation
- Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.)
- Basic knowledge of ITIL processes
How to apply for NTT Data Recruitment Drive 2025?
All interested and eligible candidates can apply for this drive online by following link.
To Apply Customer Support Engineer : Click Here
Note: Shortlisted candidates will receive an email/call for the further interview process.
Subscribe Here (Check Your Email To Activate Confirmation Link)
