Movate Technologies Hiring | Customer Support Engineer | Chennai
Movate Technologies is hiring for an Customer Support Engineer role for candidates with Any Degree qualifications. Candidates looking for jobs in Chennai can utilize this opportunity. Interested and eligible candidates can apply online and attend the Walk-in interview. The detailed eligibility criteria and application process are given below.
Movate Off Campus Drive 2025 Details:
Job Role : Customer Support Engineer
Job Location : Chennai
Education : Any Degree
Career Level : 0 to 2 Years
Primary Responsivities:
- Communicate clearly and precisely with customers in written and verbal form, and maintain accurate and timely records in our case tracking system
- Maintain ownership of tasks given and should drive other teams as needed
- Accountable for the tasks and ensure that it completed diligently
- Analyzing/documenting problems, recommending solutions, & highlighting issues to leadership team
- Enthusiastic to work inchallenging environment
- Organize ideas and communicate oral messages appropriate to listeners and situations
- Adhere to process and policies, should demonstrate CSS Corp values
- Team player and should act as a role model to the team
- Should be sharing the Daily reports before logout
- Problem-solving skills and ability to navigate challenging situations in a professional manner.
- Experience providing direct support to external customers by phone, electronically.
- Understand on Storage components and infrastructure
- Excellent organizational skills –ability to prioritize, manage, multi-task, and execute projects cross-functionally.
- College Degree –Preferred should have basic knowledge on storage
- Should have worked in an Enterprise environment
- Able to apply non-linear thinking to problem-solving.
- Ability to call customers and resolve issues
- Should be adhering to the built in SOPS
- Should ensure that the cases and emails are handled within the shift duration without backlog
Additional Skills:
- Meet individual case management Service Level and metrics
- Maintain ownership of cases and ensure to follow the process of routings
- Typing speed minimum -40wpm
Desired Skills:
- Familiarity with Hitachi Vantara products or other storage platforms
How To Apply For Movate Recruitment 2025?
Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.
Apply Now : Click Here
Dear job seekers, we wish you all the best for your Movate Recruitment. For more latest freshers jobs in India, you can bookmark (Ctrl+D) our website NEW JOBS UPDATES and keep visiting regularly
