Empower Mega Hiring Freshers | Assoc Spec Technical Support - Hybrid | Bengaluru, KA
Empower Assoc Spec Technical Support - Hybrid mega hiring started apply now . This is a great opportunity for freshers and early-career professionals looking to kickstart their journey in a global IT services company. The position is based in India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below.
Empower Mega Hiring Details:
Job Role: Assoc Spec Technical Support - Hybrid
Job ID: R.0059939
Job Category: IT Jobs
Qualification: Bachelor’s Degree in any stream
Experience: Freshers
Job Location: Bengaluru, KA
Job Overview:
We are looking for fresh graduates as Associate Specialist Technical Support serves as the primary contact for all inquiries routed through the support tracking tool – Zendesk. The incumbent offers technical support utilizing prioritization and escalation skills to ensure timely resolution of issues received from Clients, advisors, and end users.
Essential Functions:
- Primary responsibilities include but not limited to resolving client, advisors, and customer support inquiries., sent through the support tracking tool Tracking Tool – Zendesk
- Issue resolution can involve reporting the issue to the development team or to the third-party aggregator or explaining how product works.
- Collaborates with Personal Capital engineering to find and fix bugs, prioritize feature requests, and document products and features.
- Contribute to methodologies, best practices, and techniques to improve the support process.
- Develop a deep understanding of the Empower Personal Dashboard application.
- Provide documentation content for our on-line FAQ Support pages.
- Provides support with other special Projects as assigned.
Qualifications:
- Freshers with bachelor’s degree in any stream.
- Ability to evaluate, troubleshoot, and follow-up on customer issues as well as replicate and document for further escalation where required.
- Fluent in spoken and written English.
How to Apply for Empower Hiring?
Interested and eligible candidates can apply online by following the steps below.
- Click on the Apply Link provided below.
- You will be redirected to the Fujitsu Careers official job page.
- Review the job details (Job ID: R.0059939).
- Click “Apply Now” and create your account.
- Upload your Resume and submit your application.
Application Link: Apply Now
Note: Apply the job before link Expires
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