Sutherland Hiring 2026: New Campus Associates – FY’26 | Freshers | Multiple Locations | Apply Online
Sutherland Hiring 2026: New Campus Associates – FY’26 | Freshers | Multiple Locations | Apply Online
Sutherland is hiring New Campus Associates – FY’26 for its customer experience operations. This is a full-time opportunity for 2026 pass-out graduates from various educational backgrounds, including Arts, Science, Commerce, Engineering, Pharma, MBA and MCA.
The role involves handling customer interactions through email, chat and social media, resolving customer queries, meeting productivity and customer-satisfaction goals, and following data-security and service-level requirements.
About Sutherland
Sutherland is a digital transformation company focused on customer and employee experiences. The company works across areas including robotic automation, conversational AI, AI/ML-enabled products and cloud-based platforms.
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Sutherland Hiring 2026 – Job Details
Company: Sutherland
Job Role: New Campus Associates – FY’26
Job Type: Full-Time
Experience: Freshers / Entry Level
Eligible Batch: 2026 Passouts
Qualification: Any Full-Time UG/PG Graduate
Eligible Streams: Arts, Science, Commerce, Engineering, Pharma, MBA, MCA
Job Locations: Mumbai, Hyderabad, Cochin, Chennai, Bhopal
Shift: Rotational Shifts, Including Nights
Working Hours: 8 Hours + 1 Hour Break
Working Days: 5 or 6 Days Per Week
The above details are based on the current Sutherland job listing.
Job Description
As a New Campus Associate, you will be responsible for delivering customer support and resolving customer concerns through different communication channels.
Key Responsibilities
- Resolve customer requests and inquiries through email, chat and social media.
- Provide timely and appropriate responses to customer concerns.
- Work toward customer satisfaction and productivity targets.
- Achieve contact-center statistics and applicable service-level requirements.
- Follow non-disclosure agreements and data-security policies.
- Complete required upskilling programs and e-learning courses.
- Attend coaching sessions and implement feedback.
- Maintain schedule adherence and contribute to operational efficiency.
Eligibility Criteria
Candidates must meet the following requirements:
- Must be a 2026 pass-out.
- Any full-time Undergraduate or Postgraduate degree is eligible.
- Eligible backgrounds include:
- Arts
- Science
- Commerce
- Engineering
- Pharma
- MBA
- MCA
- Candidates should have excellent verbal and written English skills.
- Good analytical and typing skills are required.
- Candidates must be flexible to work in shifts, including night shifts.
- Candidates must reside within 25 km of the applicable Sutherland office location.
Required Skills
Candidates should have:
- Good verbal and written English communication
- Analytical thinking
- Good typing skills
- Customer-handling ability
- Problem-solving skills
- Ability to work in a target-driven environment
- Flexibility to work rotational shifts
- Ability to follow data-security and confidentiality requirements
Job Locations
The Sutherland New Campus Associates – FY’26 position is listed for the following locations:
- Mumbai
- Hyderabad
- Cochin
- Chennai
- Bhopal
Candidates must reside within a 25 km radius of the relevant office location according to the official posting.
Work Schedule
According to the official job description:
- 8 hours of work + 1-hour break
- 5 or 6 working days per week
- Rotational shifts
- Night shifts may be required
Sutherland also states that cab facilities are available within 25 km of the office location.
Selection Process
The exact selection stages are not specified in the official posting. Candidates should therefore expect the recruitment process to be communicated by Sutherland after application.
A typical process may include:
- Online application
- Resume/application screening
- Communication or assessment round
- Interview / operational discussion
- HR discussion
- Final selection and joining formalities
The exact process may vary, so candidates should follow instructions received directly from Sutherland.
Who Can Apply?
This opportunity is suitable for 2026 graduates from different academic backgrounds who are interested in beginning their careers in customer experience, customer support and business operations.
Candidates should particularly consider the shift requirements and 25 km location requirement before applying.
How to Apply for Sutherland Hiring 2026?
Interested and eligible candidates can apply through the official Sutherland SmartRecruiters job page.
Steps to Apply
- Step1: Open the official Sutherland job link.
- Step2: Read the job requirements carefully.
- Step3: Click “I'm Interested” / application option.
- Step4: Enter your required personal and educational details.
- Step5: Upload your updated resume if requested.
- Step6: Submit the application.
- Step7: Keep checking your registered email for further recruitment updates.
Official Application Link: Apply Online
Important Note
The official Sutherland posting currently lists 2026 pass-outs as eligible and specifies Mumbai, Hyderabad, Cochin, Chennai and Bhopal as working locations. It also requires flexibility for shifts including nights and states that candidates must reside within 25 km of the office.
Frequently Asked Questions
1. What is the job role offered by Sutherland?
Sutherland is hiring for the New Campus Associates – FY’26 position.
2. Who is eligible for Sutherland Hiring 2026?
2026 pass-out graduates with a full-time UG or PG degree are eligible to apply.
3. Which educational backgrounds are eligible?
Candidates from Arts, Science, Commerce, Engineering, Pharma, MBA and MCA backgrounds can apply.
4. Is this opportunity available for freshers?
Yes. This is an entry-level campus hiring opportunity for 2026 graduates.
5. What are the job locations?
The positions are available in Mumbai, Hyderabad, Cochin, Chennai and Bhopal
6. What skills are required?
Candidates should have good verbal and written English, analytical skills, typing skills and customer-handling abilities.
7. Is there a location eligibility requirement?
Yes. Candidates are expected to reside within 25 km of the applicable Sutherland office location.
8. Are night shifts required?
Yes. Candidates must be flexible to work rotational shifts, including night shifts.
9. What are the working hours?
The official posting mentions 8 hours of work plus a 1-hour break, with 5 or 6 working days per week.
10. Is a cab facility available?
Yes. Sutherland states that a cab facility is available within 25 km of the office.
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