HCLTech Off Campus Hiring 2026: Process Associate – Voice Process | Freshers | Bengaluru
HCLTech is hiring freshers for the position of Process Associate – Voice Process in Bengaluru, Karnataka. This opportunity is suitable for candidates from Arts & Science backgrounds who graduated between 2024 and 2026.
The role involves handling customer queries, maintaining customer-related data, troubleshooting issues and providing appropriate solutions. Candidates with good communication skills who are interested in customer support and voice-process careers can consider this opportunity.
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HCLTech Recruitment 2026 – Job Overview
Company: HCLTech
Job Role: Process Associate - Voice Process
Experience: Fresher
Eligible Batches: 2024, 2025 & 2026
Qualification: Bachelor's degree – Arts & Science
Job Location: ITPL Whitefield, Bengaluru, Karnataka
Employment Type: Full-time
Job Level: Associate
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Job Description
As a Process Associate, selected candidates will be responsible for supporting customers and handling customer-related requests. The role requires effective communication, accurate data management and the ability to troubleshoot customer issues.
Key Responsibilities
- Respond promptly and effectively to customer queries and issues.
- Handle customer interactions and provide appropriate assistance.
- Accurately enter, update and manage information across systems and databases.
- Troubleshoot customer problems and provide actionable solutions.
- Escalate complex customer issues to senior support teams when required.
- Maintain a high level of customer satisfaction.
- Follow the required process and communication standards.
These responsibilities are stated in the job posting.
Eligibility Criteria
Candidates should meet the following requirements:
- Candidates must be freshers.
- Graduates from 2024, 2025 or 2026 are eligible according to the listing.
- Candidates should preferably have a Bachelor's degree in Arts & Science.
- Good written communication skills are required, particularly for email and chat support.
- B.Tech, IT, MCA and BE candidates are not eligible for this particular opening.
- Candidates should be interested in customer support/voice-process work.
Required Skills
Candidates should have:
- Good communication skills
- Strong written communication
- Customer-handling skills
- Problem-solving ability
- Basic computer and data-entry skills
- Ability to work with multiple systems
- Willingness to learn and follow process guidelines
Work Location
- ITPL Whitefield, Bengaluru, Karnataka, India
Who Can Apply?
This opening is particularly relevant for Arts & Science graduates who completed their degree in 2024, 2025 or 2026 and are looking for a fresher opportunity in customer support/voice process operations.
Candidates from B.Tech, IT, MCA and BE backgrounds should not apply to this specific opening, as the listing states that these qualifications are not eligible.
Selection Process
- Application Screening – Submitted applications are reviewed against the eligibility criteria.
- Communication/Assessment Round – Candidates may be assessed on communication and basic role-related skills.
- HR/Recruitment Interview – Discussion about education, communication skills, availability, and the role.
- Operations/Final Interview – Evaluation of suitability for the voice-process/customer-support role.
- Document Verification & Offer – Selected candidates complete the required verification before receiving the offer.
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How to Apply for HCLTech Voice Process Recruitment 2026?
Interested and eligible candidates can apply through the job listing/application process provided by HCLTech.
Application Link: Apply Here
Candidates should verify their eligibility carefully before submitting their application.
Important Note
This is a current LinkedIn job listing for HCLTech – Process Associate, Voice Process – Fresher – Bengaluru. Job availability, eligibility requirements and recruitment details can change, so candidates should check the listing before applying.
Frequently Asked Questions
1. Is HCLTech hiring freshers for this role?
Yes. The listing is specifically for a Voice Process – Fresher position.
2. Which batches are eligible?
According to the listing, 2024, 2025 and 2026 passed-out candidates are eligible.
3. What is the job role?
The designation is Process Associate, involving voice/customer-support process responsibilities.
4. What is the location?
The work location is ITPL Whitefield, Bengaluru, Karnataka.
5. What educational background is preferred?
The posting mentions a Bachelor's degree in Arts & Science.
6. What skills are required?
Strong communication skills, especially written communication for email and chat support, are mentioned as a requirement.
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