TCS BPS Freshers Recruitment | Trainee | 2024 Batch | Last Date : 26th April 2024
TCS Walk-in Drive is scheduled for freshers for BPS Hiring. Candidates with the qualification of B.Com/B.A/B.Sc/BAF/BBI/BBA/BBM/BMS graduates are eligible to attend the walk-in interview. The eligibility criteria and venue details are given below. Graduates aspiring for IT jobs can also try the TCS NQT exam..
About TCS BPS Recruitment 2024
Tata Consultancy Services (TCS) is a global IT services, consulting, and business solutions company. TCS BPS (Business Process Services) is a division within TCS that focuses on providing outsourcing services for various business processes.
TCS BPS Freshers Recruitment Details:
Job Position: Trainee
Job Location: Across India
Experience: Freshers
Qualification: Arts, Commerce, and Science graduates
Year of Passing: 2024 Passouts
Last Date : 26th April 2024
Job Description For TCS BPS Recruitment 2024
TCS BPS is seeking dynamic individuals to join our team as Customer Service Representatives. In this role, you will be responsible for providing exceptional customer service and support to our clients. You will handle inbound and outbound customer inquiries via various communication channels including phone, email, and chat.
Key Responsibilities:
- Respond promptly to customer inquiries with professionalism and empathy.
- Handle and resolve customer complaints in a timely manner.
- Provide accurate information about products and services.
- Identify and escalate priority issues to appropriate channels.
- Document all customer interactions and transactions accurately.
- Meet or exceed performance targets including quality, productivity, and customer satisfaction.
- Collaborate with team members and other departments to ensure seamless customer service delivery.
- Continuously update knowledge of products, services, and processes to better assist customers.
TCS BPS Recruitment 2024 Application Process
- Eligible candidates are advised to open online Apply Link ( Link given bellow).
- This link will open on new tab on your browser
- Read carefully above job description and double click to apply online
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted, details will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
Apply Link : Click Here
Important Dates:
- Registration End Date: 26th April 2024
Subscribe Here Check Your Email To Activate Confirmation Link)
Things to carry for the Interview:
TCS BPS Application Form(Mandatory)
- Updated resume
- Government ID proof
- 1 Passport size photo
- Academic Documents
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