KPMG Recruitment | Associate Consultant | Bangalore | Apply Now
KPMG is hiring candidates for the role of Associate Consultant in Bangalore, India. The complete details about Job Openings In KPMG are given below.
About the Company
KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.
KPMG Recruitment Drive:
Job Role : Associate Consultant
Job ID : 30040268
Qualification : Bachelor’s or Master’s degree in CS/AI/ML/Data Science
Location : Bangalore
Apply Before: 18/05/2026
Job Description
- Monitor ticket queues and prioritize based on urgency and impact.
- Follow standard operating procedures (SOPs) for resolution.
- Escalate issues when necessary to Level 2/3 teams.
- Skills Needed:
- Time management
- Attention to detail
- Basic troubleshooting and documentation
- Respond to user queries via email, chat, or ticketing systems.
- Perform initial diagnosis and provide solutions or workarounds.
- Maintain shift handover logs and ensure continuity.
- Skills Needed:
- Familiarity with global support tools (e.g., ServiceNow, Jira)
- Basic understanding of supported applications
- Clear communication across time zones
- Collaborate with infrastructure, application, and business teams.
- Track progress of escalated issues and ensure closure.
- Document resolutions and share knowledge across teams.
- Skills Needed:
- Stakeholder management
- Cross-cultural communication
- Issue tracking and follow-up
- Participate in team meetings, knowledge sharing, and training.
- Take ownership of assigned tasks and deliver without supervision.
- Support peers during high-volume periods or outages.
- Role requires the candidate to be flexible and work in different shifts, including night shifts
- Be proactive and eager to work in highly dynamic environment
- Good computer knowledge with intermediate level knowledge in MS office tools like Excel, Word, Powerpoint and Outlook
- Working experience in Share Point and/or Service Now is an added advantage
- Excellent written communication skills in English
- Good analytical skills
- Flexibility and accountability
- Collaboration tools (e.g., MS Teams, SharePoint)
- Initiative and problem-solving
- Documentation: Maintain accurate records of incidents, resolutions, and user interactions.
- Continuous Learning: Stay updated on application changes, new features, and support protocols.
- User Experience Focus: Ensure every interaction is professional, empathetic, and solution-oriented.
All interested and Eligible candidates can apply this drive by the following link.
To Apply : Click Here
Note: Apply the job before link Expires
To Apply Application Support Engineer: Click Here
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