Virtusa Off Campus Hiring 2026: L1 Support Engineer | Bengaluru | Freshers – Apply Online
Virtusa scheduled to hire L1 Support Engineer for Bachelor's degree graduates at Bengaluru, Karnataka, India. The detailed eligibility criteria and venue details are given below.
About Virtusa
Virtusa is a global IT services and digital engineering company that works with businesses to deliver technology solutions, application services, and digital transformation projects. The company offers opportunities across technology, engineering, consulting, and IT support functions.
🔔Join With Us On WhatsApp: Click Here
Job Details:
Company Name: Virtusa
Job Role: L1 Support Engineer
Job ID: VIRVIRGLOBALP105399EXTERNALENGLOBAL
Job Category: IT Support / Application Support
Job Type: Full-Time
Job Location: Bengaluru, Karnataka, India
Work Mode: On-site
Experience: Freshers / 0 - 2 years
Qualification: Bachelor's degree in CS, IT, Engineering, or relevant.
Application Mode: Online
📚Join With Us On Telegram: Click Here
Job Description
Virtusa listed an opportunity for an L1 Support Engineer in Bengaluru, Karnataka. This role focuses on first-level technical support, resolving user issues, managing support tickets, and coordinating with relevant teams to maintain smooth business operations.
The position involves communicating with users, troubleshooting technical problems, documenting incidents, and escalating complex issues to the appropriate support teams.
Roles and Responsibilities
- Respond to user inquiries, access issues, and application-related problems.
- Perform initial troubleshooting and gather relevant information about reported incidents.
- Manage help desk tickets and maintain accurate records of support activities.
- Identify recurring issues and escalate them to higher-level support teams.
- Communicate incident updates and operational status to stakeholders.
- Maintain process documentation and standard operating procedures (SOPs).
- Collaborate with other departments to resolve technical and operational issues.
- Support application-related workflows and help maintain service quality.
- Work in a 24/7 rotational-shift environment if required by the position.
Eligibility Criteria
Candidates interested in this opportunity should review the official job description for the confirmed eligibility requirements.
Educational Qualification: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field may be relevant.
Experience: 0 - 2 years of experience in Support operations and technology higher-level support teams.
Technical Skills: Basic troubleshooting, application support, ticket management, and incident handling may be relevant.
Communication Skills: Ability to communicate clearly with users and team members.
Shift Flexibility: Willingness to work rotational shifts, including nights if required.
Skills Required
Applicants may benefit from familiarity with:
- Technical support and troubleshooting
- Incident and ticket management
- Application support processes
- Problem identification and escalation
- Customer service and communication
- Documentation and SOP maintenance
- Team collaboration and time management
Job Location
Bengaluru, Karnataka, India
Check the official listing for the confirmed work location, work arrangement, and shift requirements.
Selection Process
The recruitment process may vary depending on the role and business requirements. Candidates should refer to official communication from Virtusa for the confirmed process.
Potential stages may include:
- Application and resume screening
- Technical or role-related assessment, if applicable
- Technical interview
- HR discussion
- Document verification and final selection
How to Apply
All interested and eligible job seekers can apply for this position online using the dedicated link below as soon as possible.
Candidates can still explore other currentL1 Support Engineer openings at Virtusa through the company's careers portal.
Official Job Link: Apply Now
Also Apply for Software Testing Engineer - Hyderabad: Apply Now
Frequently Asked Questions (FAQs)
1. What is the job role at Virtusa?
The advertised position is L1 Support Engineer.
2. Where is the job located?
The listing identifies Bengaluru, Karnataka, India.
3. Can freshers apply for this position?
Yes, Freshers' eligible has been confirmed. 0 - 2 years of experience in Support operations and technology higher-level support teams..
4. Is this a full-time position?
The available listing describes the opportunity as full-time.
5. Are rotational shifts required?
The related listing specifies a mandatory 24/7 rotational-shift requirement. Confirm this condition for the exact vacancy.
6. What is educational Qualification?
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field may be relevant.
Final Words
The Virtusa L1 Support Engineer role may interest candidates seeking opportunities in technical support, application support, incident management, and IT service operations. Review the official requirements carefully and verify that the vacancy is active before submitting your application.
Share this opportunity with friends and fellow job seekers who may be interested in IT support careers.
Dear job seekers, we wish you all the best for your Virtusa Off Campus Drive. For more latest freshers jobs in India, you can bookmark (Ctrl+D) our website NEW JOBS UPDATES and keep visiting regularly