Infosys Walk-in Drive
Infosys scheduled to hire International Voice Process (Customer Support) for B.E/B.Tech/Any Degree graduates at Bangalore. The detailed eligibility criteria and venue details are given below.Infosys BPM Walk-in Drive 2020 Details:
Job Role : International Voice Process (Customer Support)
Qualification : BE/BTech/Any Degree
Experience : 0 – 5 years
Salary : Best in Industry
Job Location : Bangalore
Venue Location : Bangalore
Venue Date : 29 February 2020
Eligibility:
- Qualification: Any Graduate with no backlogs
- Experience: 0 – 5 years
- Shifts: Flexible for 24/7 shifts
- Proven customer support experience or experience as a client service representative
- Excellent communications skills
- Ability to listen and active problem-solving skills
- Good interpersonal skills
- Ability to handle the pressure
- Ability to multi-task, prioritize, and manage time effectively
- Manage large amounts of incoming and outgoing calls
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers’ requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Should be ok to work in 24X7 environment and night shifts.
- Should be ready to work in a target oriented portfolio
All interested and eligible candidates can attend this walk-in drive at the following venue on 29 February 2020.
Note: Mention DS-Sneha on top of their resume
Venue Details:
Date: 29 February 2020 (Saturday)
Time: 10:30 AM to 12:30 PM
Venue:
Infosys BPM Ltd
#785, Ground Floor Axis Sai Jyoti
15th Cross 100 Feet Road
Sarakki, 1st Phase J P Nagar
Landmark – Sindhuri Convention Hall.
Bangalore
Contact: DS-Sneha (6366233488)/ DS- Farzana (6366552567)
The candidate should carry below-mentioned documents in Original:
- Carry a print out of this email along with your updated resume
- Carry all your educational and employment documents
- 2 Colour Passport Size Photographs
- ID Proof – Pan Card, Driving License, Voters ID, and Passport. AADHAAR CARD-Mandatory
Dear job seekers, we wish you all the best for your Infosys Walk-in drive. For more latest freshers jobs in India, you can bookmark (Ctrl+D) our website NEW JOBS UPDATES and keep visiting regularly
