Capgemini Off Campus Drive 2026 | Customer Support Engineer | Bangalore
Capgemini is hiring candidates for the role of Customer Support Engineer for the Bangalore, India locations. The complete details about Capgemini Software Engineer Job Alerts 2026 are as follows.
About The Company :
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 325,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
Capgemini Off Campus Drive 2026 Details :
Job Role : Customer Support Engineer
Qualification : BE/BTech/BSc
Job ID : 457595
Salary : Rs 4.5 LPA
Job Location : Bangalore
Application Mode : Online
Last Date To Apply : Not Mentioned
Job Description:
This role involves the development and application of engineering practice and knowledge in the creation and assurance of products and solutions across engineering disciplines. Includes defining the fundamental concepts and properties of an engineered system or product, creatively determining a product’s physical form, function and performance, and the assurance of safety, reliability, availability and maintainability. Also addresses the through life support and evolution of systems and products, via provision and support of documentation and information assets, assessment of whole lifecycle environmental impact against environmental regulations and policies, and incorporation of renewable energy sources and clean technologies into product and system design.
Focus on Systems Engineering and Product Design. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.
Key Responsibilities:
- Providing customers with IT support via desktop solutions, chat functions, emails, and calls.
- Assisting customers with account setup and application installations.
- Ensuring optimal application functionality by configuring networks.
- Troubleshooting IT issues by asking customers targeted questions.
- Providing customers with step-by-step guidance to resolve technical problems.
- Following up on technical queries and providing prompt feedback.
- Prioritizing customer queries and escalating serious technical issues to IT developers.
- Documenting error reports and monitoring performance metrics.
- Relaying application functionality feedback from customers to IT developers.
Qualification:
- In-depth knowledge of Windows, Linux, and Mac OS environments.
- Proficiency in remote desktop and helpdesk software, such as Freshdesk and Zendesk.
- Advanced knowledge of IT software, hardware, and network setup.
- Exceptional ability to prioritize and diagnose IT problems.
- Extensive experience in resolving customer IT queries.
- Proficiency in documenting processes and monitoring performance metrics.
- Ability to relay important application feedback to IT developers
- Exceptional written and verbal communication skills.
How To Apply For Capgemini Recruitment Drive?
Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.
Note:– Only shortlisted candidates will receive the call letter for further rounds
To Apply Process Associate: Click Here
Subscribe Here (Check Your Email To Activate Confirmation Link)
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