Accenture Recruitment 2023 | Service Desk Management Application Tech Support Practitioner | Bangalore
Accenture company is going to recruit candidates for graduates through off campus. The candidates who are completed in BE/B.Tech, ME/M.Tech, MCA, Any Degree Branches Eligible to apply. Here you can check Accenture address, date of interview, eligibility details, interview syllabus, selection process, apply link, application procedure details are given below.
About Accenture:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
Accenture Recruitment Drive Details:
Job Position: Service Desk Management, Application Tech Support Practitioner
Job ID : 712326
Job Category: IT | Software
Salary: Rs. 4,61,200/- per annum
Experience: Freshers / 0 to 11 months
Qualification: BE, BTech, ME, MTech, MCA, MSc
Year of Passing: 2019, 2020, 2021, 2022, 2023 Passouts
Job Location : Bangalore,
Project Role :
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Job Requirements :
Key Responsibilities :
- L1 Service Desk Call taking profile
- Respond to the issues reported by customer predominantly through voice and emails, chat, etc
- Identify, investigate, and diagnose the issue d: Provide resolution to customer based on in scope processes
- Follows the incident life cycle as defined by process - log the incident - categorize and document - resolve or assign the incident to relevant assignment group f: Achieve client and Accenture defined targets
Technical Experience :
- Incident management and usage of ticketing tools
- Knowledge on O365, MS OFFICE Suite, Active Directory, Hardware and Software related troubleshooting skills
- One to three years of experience d: Minimum one year of experience in Service Desk domain supporting global customers
Professional Attributes :
- Excellent verbal and written communication skills with email etiquette and customer service skills
- 24x7 Support, mostly night shifts and rotation are ONLY as per project requirement
- 5 days working per week with two weekly offs based on roster
Educational Qualification :
- Bachelors degree
Additional Information :
- Flexibility to work on weekends and Indian holidays
How to Apply Accenture Recruitment Drive ?
All interested and Eligible candidates can apply this drive by the following link.
Application Link : Click Here
Subscribe Here (Check Your Email To Activate Confirmation Link).
Dear job seekers, we wish you all the best for your Accenture Recruitment. For more latest freshers jobs in India, you can bookmark (Ctrl+D) our website NEW JOBS UPDATES and keep visiting regularly
