IBM Off Campus Drive | Hiring Freshers | Process Associate– EDM | Hyderabad, Telangana, India
IBM is hiring for the role of Process Associate– EDM. Candidates with a Bachelor's degree are eligible to apply. The position is based in Hyderabad, India and eligible candidates are encouraged to apply online at the earliest. The detailed eligibility criteria and application process are given below.
IBM Careers Opportunity Details :
Role: Process Associate– EDM
Job ID: 116478
Location: Hyderabad, Telangana, India
Experience: (Freshers) 0 - 1 Years
Qualification: Bachelor's Degree
Salary: Best in Industry (High Package)
Last Date: Apply ASAP
Your role and responsibilities
Employees in this specialty should have knowledge in WorkDay HR Management System. This will be key as they execute the different key Human Resource Delivery processing activities. This knowledge coupled with their understanding of client-specific policy is essential for Human Resources Delivery specialties. Should an issue be identified, employees will need to reach out to upstream and downstream processes to resolve the issue. A good understanding of the end-to-end HRMS System and Process will allow them to navigate through these dependencies seamlessly. There may be occasions when employees will be required to perform system testing.
- Inputs and processes employee data in the HR System to provide accurate and timely information to a variety of HR Services
- Working on complex transactions requiring review & eligibility checking
- Runs reports & performs reconciliations between various reports
- Interface with customers to resolve questions and issues regarding compensation administration/processes
- Provides data for any internal business controls team as required
- Ensure compliance to the client’s existing standards
- Provides services that relies on the processed employee data to meet the demand of the Service Level Agreement (SLA)
- Provides solutions to issues brought up by the contact centre according to policy guidelines set
Required technical and professional expertise
- Graduate or Post-Graduate (MBA HR is preferred) having overall of 0-6 months of experience in Employee Data Management & Issue Resolution for any International IT / ITES Company
- Excellent communication skills in English both oral & written
- Strong knowledge of MS Excel
- Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines
- Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans
- Ability to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business
- Ability to trouble-shoot and implement changes in his/her processes; ability to identify major areas of concern regarding compliance to travel policy as well as recommend measures to address identified exceptions; ability to analyse and present travel spending data in a way that will provide optimum benefits to the business
- Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements
- Excellent Customer Service skills – ability to communicate to all people at all levels within the organization. Must have the ability to resolve difficult customer service issues
- High degree of numeracy skills with meticulous attention to details
- Teamwork – the ability to work well within the team is key to this role
- Should have excellent communication skills (oral & written) in English
- Should have strong MS Excel & WorkDay HRMS knowledge
- Should be from Core HR background
- Should be open to working in rotational shifts
How to Apply for IBM Careers?
Interested and eligible candidates can apply online by following the steps below.
- Click on the Apply Link provided below.
- You will be redirected to the IBM official career page (Avature).
- Click “Click Here” and create your account.
- Upload your Resume and fill in the required details.
- Submit your application.
To Apply: Click Here
Note:– Only shortlisted candidates will receive the call letter for further rounds
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