Infosys Recruitment


Infosys Recruitment 

Infosys hiring any graduates for the role of Customer Service Representative,for Pune, Maharashtra location .The complete details about Infosys Recruitment 2020 as follows.

 About :
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With nearly four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.

 Infosys Recruitment 2020 Details :

 Job Role : Customer Service Representative

 Qualification : Any degree

 Work Location : Pune , Maharashtra, India

 Experience : At least 0 – 1 years’ of relevant work experience

 Industry : IT

 Last date : 29th June 2020

Qualifications and Requirements :
  • Only graduates can apply
  • At least 0 – 1 years’ of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
Analytical and Problem solving skills :
  • Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues, to resolve customer issues
  • Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
  • Able to identify sales opportunities and up selling
Time Management Skills :
  • Being proactive and show the utmost respect for customer’s time
  • Good time management, ensuring all contacts with customers add value
  • Ability to Multitask
Computer skills :
  • General support knowledge of Operating systems across various platforms, general productivity applications like MS outlook, MS excel, Lotus Notes etc
  • Knowledge on basic concepts of networking.
  • Working knowledge of MS Office  
Communication and Customer Service Skills :
  • Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
  • Display Ownership and accountability
  • Quickly build trust and confidence with customer
  • Own and resolve customer issues efficiently, effectively and em-pathetically
  • Excellent comprehension and articulation skills
  • Excellent communication skills verbal and written
  • Demonstrate positive attitude
  • Willingness to learn and open to feedback
  • Helpful
  • Patience and perseverance 
  • The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities :
  • Communicate with customers via calls
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer’s needs
Note : 
  • Shift timig 24*7 and five working days.
  • Location Pune
  • Only graduates can apply.
  • Only candidates from Pune can apply (or those where ready to relocate to Pune)
How To Apply Online For Infosys Careers?
Interested and eligible candidates can apply online through the below-mentioned link. Please check all the information before going to apply online For the Infosys Careers.
Apply Now : Click here
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