Genpact Recruitment | Freshers | Multiple Roles | Any Degree | Immediate Joiners
Genpact Freshers and Experienced Recruitment in Hyderabad Consultant. Graduates, Post Graduates are eligible to apply for this job. More details regarding Genpact Hyderabad Job Openings is given below.
About The Company
Genpact is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. Combining our expertise in end-to-end operations and our AI-based platform, Genpact Cora, we focus on the details – all 87,000+ of us.
From New York to New Delhi and more than 25 countries in between, we connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that reimagining each step from start to finish creates better business outcomes. Whatever it is, we’ll be there with you – accelerating digital transformation to create bold, lasting results – because transformation happens here. Get to know us at Genpact.com and Twitter, YouTube, and Facebook.
Genpact Recruitment Details :
Job Role : Multiple Role
Qualification : Bachelor's / Graduation / Equivalent
Experience : Freshers
Job Location : Hyderabad, Bangalore
Salary : Best in Industry
Last Date To Apply : 27th Nov 2025
Job Description :
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Process Associate – Service Desk
Responsibilities
- 24x7 Level 1 IT Service Desk support through Phone, Chat, Email, Voicemail & Web (Self-service)
- Provide Incident, query and service request management and monitoring (incl. escalation)
- Initial remote desktop support, user access management, password reset, Windows and OS support, etc.
- Review and Maintain internal Service Desk Support/knowledge Base
- Implement and Maintain self-service/self-help resources and services
- Report on known outage and service impacts
Minimum Qualifications / Skills
- Must have a technology and service desk background
- Graduate in any stream
- ITIL certification
- Multitasking skills.
- Ability to pay attention to detail.
Preferred Qualifications/ Skills :
- Good communication skills
- Familiar with ITIL framework.
- Beginning to intermediate knowledge of administration and troubleshooting of Microsoft Operating Systems viz. Windows 7, Windows 8 and Windows 10.
- Beginning to intermediate knowledge of installation and troubleshooting of the following software suites: Adobe, Microsoft Office and other productivity suites.
- Expertise in Active Directory administration, including creation of domain/exchange accounts.
- Excellent troubleshooting skills.
- Good interpersonal skills and attention to customer service.
- Ability to work effectively in a fast-paced environment.
- Ability to communicate effectively.
- Ability to effectively prioritize incidents and service requests.
- Ability to work in flexible hours based on business demands – and on-call support in off business hours and on weekends, as necessary.
How To Apply For Genpact Jobs?
Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.
For PD-OM-LIF022526 : Apply Now
For Consultant, VB.Net, SQL, Rulestream-ITO096846: Apply Now
Subscribe Here (Check Your Email To Activate Confirmation Link)
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