IBM Recruitment Drive 2024 | Sr Process Analyst | Freshers | Apply Now
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- Processing of Life and Annuity Insurance claims processing
- Handling claims investigation, processing and payments. Determines actions to be taken on claim (e.g. pay, decline, request for additional documents)
- Claims document validation, calculating benefit amount and releasing same to beneficiary
- Work well with Onshore /Offshore and customer in an encouraging and professional manner via email and on calls
- Meet productivity and quality targets on a daily, weekly, and monthly basis
- Render overtime whenever requested by the Supervisor including rest day
- Use expertise to evaluate the work of others and assist in process calibration
- Facilitate team huddles and teach-back sessions as scheduled
- Complete certification on identified process and developmental training
- Participate in functional and company-wide activities
- Adheres to company policy, guidelines, house rules including attendance, clean desk, dress-code, etc.
- Maintain key records like working files, email for reference and audit purpose
- Ability to handle basic day to day requirements of excel
- Handle own work in process and support team efforts to ensure that individual, team goals are met
- Identify process improvements and cost take out opportunities and drive those projects for closure
- Life/Annuities product experience in Claims Department
- Good English Communication (Both written & verbal)
- Proactive communication & High analytical skills – should be able to foresee issues and suggest solutions, with impactful data
- Displays energy and enthusiasm in approaching the job
- Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing outstanding customer service
- Ready to work on stretched working hours
- Ability to independently work well with internal and external customers
- Basic Computer knowledge along with typing speed of 35 words/minute
- Ability to multi-task and can easily learn and adapt with changes in a fast-paced environment
- Preferred LOMA Level 1 and Gage R&R certification
Preferred Technical and Professional Expertise
- Graduation in any stream except B.Tech and Technical Graduation & Law
How to Apply IBM Recruitment Drive?
All interested and Eligible candidates can apply this drive by the following link.
Top IT Companies Test Pattern : Click Here
To Apply : Click Here
Subscribe Here (Check Your Email To Activate Confirmation Link).
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